Frequently Asked Questions

SYSCON specializes in two core product categories: labels and flexible packaging. Our label range includes pressure-sensitive labels, shrink sleeves, stretch sleeves, heat transfer labels, wrap-around labels, lid labels, in-mould labels, wet glue labels, and tag labels. Our flexible packaging range covers stand-up pouches, zipper pouches, spout pouches, side gusset bags, bottom seal bags, three-side seal pouches, and many more formats. We serve industries including food and beverage, pharmaceuticals, personal care, cosmetics, chemicals, and industrial products.

Our minimum order quantity varies depending on the product type, material, size, and print specifications. For most label products, our standard MOQ starts at around 5,000 to 10,000 pieces, while flexible packaging typically starts at 3,000 to 5,000 pieces. We understand that different projects have different requirements, so we encourage you to request a quote with your specific details and our team will work with you to find the best solution.

Standard lead time is typically 15 to 25 working days from proof approval to delivery, depending on the complexity and quantity of the order. Simple repeat orders may be fulfilled faster, while first-time orders with new artwork and tooling may require additional time. We also offer expedited production for urgent requirements -- please speak with your account manager for availability and any applicable surcharges.

SYSCON maintains a comprehensive portfolio of internationally recognized certifications, including ISO 9001 (Quality Management), ISO 14001 (Environmental Management), ISO 45001 (Occupational Health & Safety), GMP (Good Manufacturing Practices), BRC/IoP (Global Standard for Packaging Materials), FSC (Forest Stewardship Council), SEDEX (Ethical Trade), and GHPs/HACCP (Food Safety). These certifications demonstrate our commitment to quality, safety, sustainability, and ethical business practices.

SYSCON exports to over 20 countries worldwide. Our key export markets include countries throughout Southeast Asia, East Asia, South Asia, the Middle East, Europe, Africa, and Oceania. We have extensive experience with international shipping logistics, customs documentation, and compliance with destination-country regulations. Whether you need FOB, CIF, or DDP terms, our logistics team can arrange the most efficient shipping solution for your requirements.

You can request a quote by visiting our Request a Quote page and submitting your project details, or by contacting our sales team directly at [email protected] or +66-2-752-5656. Please provide as much detail as possible about your product requirements, including dimensions, materials, quantities, artwork, and any special finishing or functional requirements. Our team will review your request and provide a detailed quotation within 1 to 2 business days.